Troubleshooting
Integration troubleshooting
Troubleshoot OAuth, authorization, wrong-account, permission, and connection issues.
OAuth problems
- Confirm the provider account is active.
- Confirm the provider's registered redirect URL matches the application configuration.
- Complete the authorization flow in the same browser session where it was started.
- Reconnect if the authorization was revoked or expired.
Wrong connected account
- Disconnect the integration.
- Sign out of the external service if necessary.
- Reconnect using the intended account.
- Verify the resulting connection in Autiq.
Permission errors
A provider can reject an operation when the app does not have a required permission or when production review has not been completed. Review the provider's developer console and the integration-specific guide.