Troubleshooting
Common issues
Start here for common login, feature, loading, configuration, and integration problems.
First checks
- Confirm you are signed into the correct Autiq account.
- Refresh the page and retry the action.
- Confirm the trial or subscription is active.
- Confirm the feature is included in the current plan.
- For integrations, confirm the external authorization is still active.
Browser issues
If an OAuth window does not return to Autiq, check whether a browser extension, popup blocker, or stale session is interfering with the redirect. A hard refresh and a fresh authorization attempt can help isolate the issue.