Troubleshooting
Billing troubleshooting
Resolve common plan, subscription, and feature-access issues.
A feature says it is unavailable
- Confirm the business is on the intended plan.
- Confirm the payment is complete and the subscription is active.
- Confirm the feature exists in the plan's machine-readable feature keys.
Enterprise integrations
The Enterprise plan must include the "integrations" feature key for integration pages and APIs protected by that feature to authorize access.
Related documentation
Plans
Review Autiq's current Basic, Premium, and Enterprise subscription offerings.
Feature access
Understand how Autiq evaluates a feature such as integrations, financials, or staff/team access.
Integrations
Connect Autiq to external services with business-scoped authorization and server-side credential handling.