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DocumentationAI ReceptionistCalls

AI Receptionist

Calls

Understand the inbound call lifecycle and the actions Autiq can take while handling a caller.

Typical call flow

  1. 1A customer calls the Autiq business number assigned to the receptionist.
  2. 2The receptionist greets the caller and identifies the request.
  3. 3The AI uses business knowledge and supported tools to handle the request.
  4. 4The AI books, captures, answers, or transfers according to the configured workflow.

Voice allowance

Voice usage is subject to the monthly voice-minute allowance of the active plan. The current plans provide 30 voice minutes per month.

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