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DocumentationAI ReceptionistVoice & personality

AI Receptionist

Voice & personality

Choose a current Vapi Voice Library voice and guide how the receptionist communicates.

Voice provider

Autiq's receptionist voice configuration uses voices available through the Vapi Voice Library. The implementation should reference the current provider voice configuration rather than legacy hard-coded voice aliases.

Communication style

  • Professional and friendly.
  • Clear and concise.
  • Willing to ask a focused follow-up question.
  • Transparent about uncertainty or the need for a human.

Voice testing

Test business names, staff names, service names, addresses, acronyms, and terms that are likely to be spoken regularly. Test both simple greetings and longer customer scenarios.

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