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DocumentationConversationsFacebook & Instagram

Conversations

Facebook & Instagram

Use the supported Meta integration for AI-assisted Facebook Messenger and Instagram business messaging.

One Meta authorization flow

Autiq uses a single Meta OAuth flow. The connected Meta account can expose business Pages and the associated eligible Instagram business account for the selected Page.

Supported channel model

  • Facebook Messenger can be enabled for a connected Page.
  • Instagram messaging can be enabled for an eligible Instagram business account associated with the Page.
  • Inbound webhook events are associated with the correct business and channel before supported AI processing.

Platform permissions

Meta production messaging can depend on required permissions, app review, and account roles. Always confirm the current Meta developer-console requirements before expanding a production messaging workflow.

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