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DocumentationConversationsWebsite chatbot

Conversations

Website chatbot

Give website visitors an AI channel for questions, lead capture, and supported business workflows.

Overview

The website chatbot can use configured business knowledge and website intelligence to support customer-facing website conversations.

Configure the chatbot

  1. 1Add accurate business information.
  2. 2Review the website intelligence fields for audience, brand voice, content strategy, and opportunities.
  3. 3Test common customer questions from the website.
  4. 4Review the responses for accuracy before broad publication.

AI provider configuration

Autiq's server-side chatbot infrastructure supports the configured AI providers and practical limits around history, generation length, and request duration. Provider selection is managed by the application rather than by untrusted browser input.

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