FAQ
AI Receptionist FAQ
Common questions about the receptionist, voice, business knowledge, calls, appointments, and transfers.
Can I change the receptionist voice?
Yes. The receptionist uses the available voice configuration through Autiq's voice provider integration.
Can I teach the receptionist about my business?
Yes. Business knowledge is a core part of the receptionist setup.
Can the receptionist book appointments?
Yes. Supported appointment workflows allow the AI to check availability and create bookings.
Can the AI transfer calls?
Yes, when active staff and valid transfer numbers are configured.
Related documentation
Receptionist setup
Configure your receptionist identity, greeting, business knowledge, voice, and call-routing behavior.
Scheduling
Understand Autiq's current appointment slot rules and the AI booking sequence.
Staff transfers
Connect the AI receptionist to the existing Autiq staff directory for human call transfers.